Shipping Timeline

Shipping Timeline

Effective Date: March 26, 2025
Last Updated: March 26, 2025
Business Name: Power Pulse HQ (DBA of Zaragoza Marketing)
Website: https://www.powerpulsehq.com
Business Address:
2028 E. Ben White Blvd. #240-6180
Austin, TX 78741
United States
📧 Support Email: support@powerpulsehq.com
📧 Legal Email: legal@powerpulsehq.com

1. General Timeline Overview

1.1. The shipping timeline includes three main stages:

  • Processing Time (before shipment)

  • Carrier Transit Time (after shipment)

  • Delivery Confirmation

1.2. These timelines are estimates only and not guaranteed, as Power Pulse HQ relies on third-party manufacturers and carriers for fulfillment.

2. Processing Time

2.1. Orders typically take 1 to 5 business days to process before shipping.
2.2. Processing time may vary based on:

  • Product availability

  • Warehouse location

  • Order volume

  • Manufacturer lead time

2.3. Pre-orders and custom items may take longer and will be noted on the product page.

3. Carrier Shipping & Transit Times

3.1. Once processed and dispatched, standard shipping typically takes 5 to 10 business days depending on the delivery address.
3.2. Remote or rural areas may take longer.
3.3. Freight shipments (for large or heavy items) may require 7 to 14 business days, and the carrier will contact you for delivery arrangements.

4. Delivery Delays

4.1. Power Pulse HQ is not responsible for delays caused by:

  • Carrier issues (FedEx, UPS, USPS, etc.)

  • Weather conditions or natural disasters

  • Customs or supply chain disruptions

  • Incorrect or incomplete shipping addresses

4.2. We do not guarantee exact delivery dates. Any estimated delivery timelines are subject to change without notice.

5. Split Shipments

5.1. Orders containing multiple items may ship from different suppliers or warehouses.
5.2. In such cases, packages may arrive on different days and with separate tracking numbers.

6. Tracking Updates

6.1. Once your order ships, you will receive an email with tracking information.
6.2. Please allow up to 48 hours for tracking data to update after shipment.
6.3. If you have not received a tracking number within 7 business days of ordering, please email support@powerpulsehq.com.

7. Holiday & Peak Season Notice

7.1. During peak shopping periods (e.g., holidays, major sales), processing and delivery times may be extended.
7.2. Customers are encouraged to place orders early to avoid delays.

8. Delivery Responsibility

8.1. Once an order is marked "delivered" by the carrier, Power Pulse HQ is no longer responsible for the package.
8.2. It is the customer’s responsibility to ensure that the shipping address is secure and accurate at the time of purchase.

9. Contact Us

If your order is delayed or if you have questions about the shipping status, reach out to:

📧 support@powerpulsehq.com
📧 legal@powerpulsehq.com (for escalations or disputes)